Category :
- Case Studies
- / Negative Inflections
26 Feb 2024
With the holidays in the rear-view mirror, it appears demand receded, and management responded by ramping up the implied discount language in emails. We captured more campaigns using 40% off language for specific categories. These campaigns and language had never been used before.
Persistent declining sales for the mature marketplace provides clues that consumer preferences have shifted. Gone are the lockdown and stimulus-related tailwinds driving interest in at-home crafts, masks mini calendars, dog sweaters, cute cocktails mixology and other unessential at-home items.